Privacy, Conditions & Responsibilities

Who we are:

This website, https://wantmusic.com, is an ion website.

Privacy:

The information you provide visiting WantMusic.com and while purchasing goods and services is treated with respect. We do not share it. What you tell us is used to provide you a more convenient experience.
Promotions and newsletters are offered to our clients in response to their recent activity.
Our goal is to maintain the highest quality of services and integrity in all our dealings. To that end, we will collect, store, use and disclosed information, in accordance with the Personal Information Protection Act (PIPA), as needed to undertake providing goods, services and delivery or to facilitate referrals and establish and maintain relationships with our clients and to meet legal, regulatory or statutory requirements.
Privacy Policy Principles
• Responsibility:  be responsible for maintaining and protecting information under our control.
• Consent:  information is freely provided and gathered directly.
• Limit:  limit the collection of information to only details reasonable and necessary.
• Accuracy:  ensure information collected is kept as accurate, up to date and complete as possible.
• Safeguard:  protect information by maintaining reasonable physical, technical and procedural safeguards to prevent unauthorized access, use, disclosure, loss or modification.

Shipping, Handling, Refunds and Media:

Any video or photos provided together with their geographic location collected becomes the property of wantmusic. They identifying both item and location for packing and processing purposes. Visitors to this website should understand that the location information is required for processing to be meaningful. Precise location information, in the case client software blocking or misrepresenting such information regarding actual locations is an obligation of the clients that may result in additional charges.

Common sense is key to delivering your purchase.
• There are significant shipping, packing and labour differences between shipping records or shipping a 200 lb speaker.
• A delivery to downtown Seattle has a different set of options and challenges than Fort McMurray in northern Alberta.
• Consideration regarding crating and insurance is given to each clients instructions and agreement to charge back those associated costs.
• Client input regarding desired shipping company and local needs are appreciated and respected.
• Each shipping company has delivery schedule realities. WantMusic.com will do what we can to coordinate delivery through those realities.
• New unused items have a 15 day return privilege, when returned at the purchasers expense.
• Used items or purchased “On Sale” items are sold on an as is basis and do not have return privileges, unless stated on the bill of sale.

International Transport, Responsibilities & Regulations

Shipping to any international destination includes significant responsibilities, and face complex and/or regulation implications. Obligations take two forms. The ones traditionally known about and processed before are understood prior to the sale and then there are those shipment of the goods involved reveal. Ones newly formed or that are being interpreted in differently at time of handling are are an obligation of the owner (i.e. the most recent owner is the last one to have had payment for them completed).
Based on the needs of the client, the countries involved and available transportation options, the accuracy of all documentation provided is key and the obligation of the party in that jurisdiction. Regulations regarding the movement of goods between nations, or even within regions of nations, mean the government and laws involved in that part of the transit may choose to modify them, modify how they are interpreted or delay processing the transit of household goods. These become obligations of the purchaser or their agent in the destination country. The purchaser providing such information allows WantMusic to help meet those requirements. The responsibility for knowing, providing detailed explanations of how WantMusic can help however rest with the purchaser or their agent in that destination location.